Privacy Policy

Effective Date: 1st January 2025

Sand and Stone Property Developers (“we,” “our,” or “us”) values your trust. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website (sandnstone.in) or any of our digital channels.

1. Information We Collect

We may collect the following personal information when you interact with us:

  • Name

  • Phone number

  • Email address

  • City or location

  • Property interests

  • Any additional information you voluntarily provide

This data may be collected when you:

  • Fill out a form on our website

  • Contact us via WhatsApp, call, email, or SMS

  • Interact with our ads or posts on platforms such as Facebook, Instagram, Meta Ads, Google Ads, YouTube, etc.

You may also visit our website anonymously without submitting personal data.

2. How We Use Your Information

We use your information for purposes including:

  • Responding to your inquiries

  • Providing project updates, property options, and offers

  • Sending communications via Call, SMS, WhatsApp, or Email

  • Internal analysis and service improvement

By submitting your contact information, you expressly consent to receive communications from us via Call, SMS, WhatsApp, or Email, even if your number is registered on DND/NDNC.

This constitutes a “solicited communication” under the Telecom Regulatory Authority of India (TRAI) guidelines, and overrides any DND/NDNC preferences you may have set.

3. Engagement Across Digital Platforms

When you engage with us through third-party platforms like Facebook, Instagram, YouTube, WhatsApp, Google Ads, or Meta Ads — by clicking ads, filling lead forms, commenting, or messaging — we may collect and store your shared information.
This may be used to follow up via digital or direct communication channels in line with this policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.
You may request deletion of your personal data at any time by contacting us.

5. Data Security

We use commercially reasonable security measures to safeguard your personal data.
However, no online system is 100% secure. We cannot guarantee absolute data security.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can modify your browser settings to decline cookies, though this may impact certain features.

7. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Internal teams or authorized sales consultants

  • Trusted service providers (e.g., Mcube for IVR, Meta for ads)

  • Legal authorities when required by law

Call recordings or IVR interactions may be stored for quality, training, or compliance purposes. By engaging with these systems, you consent to such recording and retention.

8. Cross-Border Data Transfers

Some service providers (e.g., Meta, Google, Mcube) may store or process your data outside India. By using our services, you consent to such cross-border transfers of your data.

9. Your Rights

You have the right to:

  • Access or correct your personal data

  • Request deletion of your personal information

  • Withdraw consent for marketing communication

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If such data has been inadvertently collected, please contact us for deletion.

11. Changes to This Policy

We may update this Privacy Policy at our discretion. All changes will be posted on this page with the updated effective date.

12. Grievance Redressal

If you have any concerns or queries about our data practices, please contact us:

 Email: sales@sandnstone.in
 Phone: +91 9156619129